Support
Support
Service and Maintenance Solutions
Do you require monthly support on your HAB products? We offer monthly service and maintenance packages on Rapiscan Systems’ machines, so that you can focus on what matters most to you, while we focus on what we’re best at doing. Our service team will ensure that your Rapiscan equipment keeps running smoothly, to ensure that your business can operate with minimal interference.
Platinum Contract
All Spare Parts (including the x-ray generator head)
All Transport and Freight costs for spare parts
All Labour costs – 7 days per week (including travel to and from site)
Preventative Maintenance Services every 3 months (including radiation safety checks)
All Emergency Call-outs
Gold Contract
All Spare Parts (including the x-ray generator head)
All Transport and Freight costs for spare parts
All Labour costs – 5 days per week, Mon-Fri 08h00-17h00 (including travel to and from site)
Preventative Maintenance Services, every 4 months (including radiation safety checks)
Four (4) Emergency Call-outs per annum
Platinum Contract
All Spare Parts (including the x-ray generator head)
All Transport and Freight costs for spare parts
All Labour costs – 7 days per week (including travel to and from site)
Preventative Maintenance Services every 3 months (including radiation safety checks)
All Emergency Call-outs
Gold Contract
All Spare Parts (including the x-ray generator head)
All Transport and Freight costs for spare parts
All Labour costs – 5 days per week, Mon-Fri 08h00-17h00 (including travel to and from site)
Preventative Maintenance Services, every 4 months (including radiation safety checks)
Four (4) Emergency Call-outs per annum
Silver Contract
Excludes all Spare Parts and Freight
Preventative Maintenance Services every 3 months (including radiation safety checks)
All Service charge labour – Mon-Fri 08h00-17h00
Two (2) Emergency Call-outs per annum
Bronze Contract
Excludes all Spare Parts and Freight
Preventative Maintenance Services every 4 months (including radiation safety checks)
All Service charge labour – Mon-Fri 08h00-17h00
Silver Contract
Excludes all Spare Parts and Freight
Preventative Maintenance Services every 3 months (including radiation safety checks)
All Service charge labour – Mon-Fri 08h00-17h00
Two (2) Emergency Call-outs per annum
Bronze Contract
Excludes all Spare Parts and Freight
Preventative Maintenance Services every 4 months (including radiation safety checks)
All Service charge labour – Mon-Fri 08h00-17h00
Please complete form to enquire about our Maintenance Contracts.